Privacy Policy

Last updated: April 2026

Goa Darling ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at goadarling.com.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address when you submit an enquiry or book a tour.
Booking Details: Travel dates, number of persons, hotel preferences, and activity selections.
Payment Information: Payment transactions are processed securely through Razorpay. We do not store card details.
Google Account: If you sign in with Google, we receive your name and email address only.
Usage Data: Pages visited, browser type, and device information for analytics purposes.

2. How We Use Your Information

To process your tour bookings and send confirmations
To respond to enquiries and provide customer support
To send booking updates and travel information via WhatsApp/email
To improve our website and services
To comply with legal obligations

3. Google Sign-In

We use Google OAuth for user authentication on our booking page. When you sign in with Google, we only access your name and email address. We do not access your Google Drive, contacts, or any other Google services. Your Google account data is used solely to identify your bookings.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Razorpay — for payment processing
Supabase — our secure database provider
Hotels and service providers — only the information required to fulfil your booking

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. All data is stored securely on Supabase servers with encryption at rest and in transit.

6. Cookies

We use minimal cookies required for the website to function correctly. We use third-party tracking pixels including Meta Pixel and Google Ads for analytics and conversion measurement. These help us understand user behaviour and improve our services.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, contact us at hello@goadarling.com.

8. Retention

We retain your booking and enquiry data for up to 3 years for business and legal purposes. You may request earlier deletion by contacting us.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@goadarling.com
Phone: +91 96436 57860
Address: Goa Darling Tours, Goa, India